Can Power Point slides be included in the video?

Yes, as long as you can convert the slides you want into an image file (.jpeg, .tiff, .pdf formats accepted). Unfortunately we cannot incorporate Power Point files.

Can pre-existing footage get incorporated into the video?

Yes, we can include additional footage in a premium video. Contact for more details.

Can you do a voiceover in any accent or language?

Yes, you’ll be able to choose from voiceover artists in any accent or language.

Can you make a video like one I’ve seen and really like?

Yes, we can create your video using ANY animation style you’ve seen in ANY video. Just send us your favorite video, and one can create one for you with that exact look and feel.

Customer Service Inquiries

Once you order and book your videos shoot from BONOMOTION, a producer at SoMedia will be in touch. Any questions can be answered by customer service telephone 24/7: 1.877.750.5510

How do I know if you understand and communicate my product service in an easy to understand way?

That’s a long question! Well, all of our writers are U.S. based and have tons of experience writing creative scripts for difficult to understand startups. We also offer you up to 3 different versions of your script from 3 different writers.

How does the song or music get selected?

Unfortunately due to rigorous legal implications and our quality assurance guarantee, SoMedia Networks manages the selection of music based on royalty-managed releases. However, during the video review process, you’ll get the opportunity to changes the tone and genre of the music selected.

How long will it take?

Our custom videos take about 3-5 weeks to create. A big factor in the timeframe is the number of revisions you’ll require (since we offer unlimited revisions). Other factors include the length of the video (or how many frames it has), and the video style you choose. Our template-based videos take 3-5 days to complete. Since the animation is already done, we just need to replace it with your text, images, logo, voiceover, etc.

How long will the actual shoot take?

Each shoot is completed within two to three hours from beginning to end.

How long will the process take from start to finish?

Once the video has been shot, your final video will be ready for review within 10 business days.

How many different locations can be included in the video?

Multiple locations can be shot in a premium video, but only one location is included in our standard 30, 60, or 90-second video packages.

How many revisions are allowed?

This depends on the plan you choose, but most clients get UNLIMITED revisions. We don’t like moving forward to the next step unless you’re 100% satisfied!

How much do your videos cost?

We thought you’d never ask! Actually, it’s our most common question. We have 3 different plans available. We offer both custom explainer videos made from scratch, as well as template-based videos if you’re on a tight budget. Keep in mind that we have an unheard-of lowest price guarantee. We offer the best value in terms of getting a high quality video at the lowest price available.

I’m on a very tight startup budget. What can you do for me?

Although we offer the lowest prices on animated explainer videos, we understand it still costs a bit of money for a business that’s just getting started.

We offer 2 options if you’re on a very tight budget:

Option 1: If you want a custom animated explainer video, you can choose to pay in 4 easy monthly payments.

Option 2: If the 4 easy payments for a custom video is still not doable for you, then our template-based videos would be your best bet (under $500).

Is the short video details questionnaire really all the information you need?

Yes. Our award-winning producers take the details provided to create an original and engaging video based on extensive experience producing web and mobile videos.

Production Inquiries

Within 48 hours of submitting your video details, a dedicated producer will be assigned to you. You can message them anytime using the My Messages tab.

What are the payment terms?

We offer 2 payment options:
• Option 1) 50% upfront, 50% when video is completed
• Option 2) Divide cost into 4 easy monthly payments (not available for template videos)

You can pay with Visa, Mastercard, American Express, Discover, or Paypal.

What do your videos look like?

That depends. SoMedia Networks creates customized creative treatments for every video requested. Each video features the best of your business or brand. However if there are specific shots you want to make sure we capture, please let us know in the Video Details.

What if I don’t like the video you make for me?

There’s no way we can make you a video that you don’t like, because we don’t even move forward to the next step of the process unless you’re 100% satisfied. Since we offer unlimited revisions, we will get the script/storyboard/illustrations/animation exactly the way you want it.

What if the day for the shoot needs to be changed?

No problem, we understand that schedules change. You can reschedule your shoot up to 48-hours before the scheduled day, but please allow for a minimum of 5 business days to rebook the Videographer.

What if the information provided in the video details questionnaire needs updating?

No problem, you can change anything up to 48-hours before the day of shoot.

What should my clients wear?

Generally we recommend that you avoid solid red, white, or black clothing, small checkers, thin stripes, or herringbone patterns, and flashy jewelry. More details can be found in “The Guide to Your Interview”

What’s the difference between a custom and template-based video?

A custom video is done completely from scratch. The script, storyboard, illustrations, animation, etc. are all made specifically for you. And everything we create for you can always be revised until it’s exactly how you want it.

A template-based video is made from a pre-existing video. You can choose from dozens of different templates, and we’ll incorporate your text, images, logo, and voiceover. But no changes can be made to the animation, characters, movements, length of the video, or anything else.

What’s the process like?

Process for a custom animated explainer video:
• We’ll write your script for you, or you can write it yourself
• We’ll create a storyboard mockup sketch
• Once you approve the storyboard, we’ll create the illustrated frames based on the style you choose
• Then we’ll work on the final video and add in the animation, voiceover, music, sound effects, etc.

Process for a template-based video:
• Choose the template you like
• Either you can write the script yourself, or we can write it for you
• We’ll render the video with your text, images, logo, and colors incorporated
• We can make any revisions you require
• We’ll add a voiceover if you want one

Where can Bonomotion shoot video?

We can shoot video anywhere in North America, Canada and Worldwide.  We have thousands of professional videographers across the country and can deploy them from any of our 24 production hubs.

Who and what will be in the video?

That depends. Bonomotion creates customized creative treatments for every video requested. Each video features the best of your business or brand. However if there are specific shots you want to make sure we capture, please let us know in the Video Details.

Who are Bonomotion’s Partners?

SoMedia Networks is one of the National video production partners of BONOMOTION VIDEO AGENCY and may be assisting in the producing of your video. We are experts in video production for business and brands of all shapes and sizes. Our goal is to create a custom video for you and your business simply, easily and affordable.

Who do I contact?

We are fanatical about quality and passionate about customer service. We will do whatever we can to make sure you have a great time creating your video. Have questions? Need help? Contact us: 305-914-7030

Will I be able to make changes to the video down the road?

We know that your business may change, and you may need to make changes to your video after it’s already been completed. This is why we actually implemented our 1-year warranty. We will actually offer you 1 free small revision within 12 months of getting your video.

And if you need any other changes, we will only charge a very low fee to get it done for you. Feel comfortable knowing you can always make changes and not have to create a new video completely from scratch!

Will I be able to post the video on my site? What type of video file will you give me?

We will provide you with the final MP4 high definition video file. This is a universal video file that can be uploaded to YouTube, Vimeo, or anywhere else you want. Once you upload it to your preferred video hosting site, they will supply you with a code to embed the video on your website.